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A Focus on Collections & Credit Fraud

Your Virtual Credit Manager

In our case, we found a continued interest in collection technique and strategy, as well as in fighting credit fraud. Delaying collection efforts sends a message to customers that late payments are acceptable, establishing a bad precedent. To avoid this, collections should begin within 3-7 days of the due date.

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Avoid these Six Collection Myths

Your Virtual Credit Manager

Commercial collections is no different. Collection myths can be found at the very root of bad decisions as well as informing counter-productive activities. Adhering to collection myths more often than not leads to bad outcomes. Simply put, collection myths get in the way of doing the best job possible.

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The Case for Outsourcing Collections

Your Virtual Credit Manager

Photo by CDC on Unsplash Credit & Collection results suffer greatly from lack of attention and expertise. Hiring an experienced full-time person to perform the Credit & Collection tasks is not financially possible. Learn More About Credit Reports Please share this newsletter with your small business customers.

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The CFPB’s Concerns with Medical Debt Credit Cards

RevCycle

In recent years, there has been a growing trend of medical debt credit cards being offered to patients. The Consumer Financial Protection Bureau (CFPB) is concerned about the risks associated with medical debt credit cards. Aggressive debt collection practices. Loss of credit reporting protections.

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Debt Collection Mistakes Can Prove Costly

Your Virtual Credit Manager

If you sell on open credit terms, you need to plan on having to expend time and resources collecting from those customers that don’t pay when due. No matter how much effort you put into evaluating customer credit, some customers will not live up to your expectations. You need to be doing the right things.

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The Five Stages of a Collection Call

Your Virtual Credit Manager

Photo by Icons8 Team on Unsplash Commercial collections is not unlike convincing somebody to buy something, but people with that talent tend to go into Sales. For most people, however, collecting B2B debts is an acquired skill. People do not aspire to become commercial debt collectors. it just might help them pay you sooner!

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It's Time for a Layered Approach to Collections

Your Virtual Credit Manager

The evolution of Accounts Receivables (AR) automation has revolutionized our collection strategies. Previously, decisions were largely left to the discretion of individual collectors, resulting in subjective and inconsistent approaches. For a more in depth discussion of systematic collections, click here.