Remove Collector Remove Credit and Collections Remove Default
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Sales Commissions Impact the Collection Process

Your Virtual Credit Manager

Inevitably they will need to initiate Collection activities to recover some of this money owed; in other words, contacting delinquent customers and requesting them to pay your firm for goods and/or services provided on credit terms that have become past due. it just might help them pay you sooner!

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A Focus on Collections & Credit Fraud

Your Virtual Credit Manager

In our case, we found a continued interest in collection technique and strategy, as well as in fighting credit fraud. Delaying collection efforts sends a message to customers that late payments are acceptable, establishing a bad precedent. To avoid this, collections should begin within 3-7 days of the due date.

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The Case for Outsourcing Collections

Your Virtual Credit Manager

Photo by CDC on Unsplash Credit & Collection results suffer greatly from lack of attention and expertise. Hiring an experienced full-time person to perform the Credit & Collection tasks is not financially possible. Learn More About Credit Reports Please share this newsletter with your small business customers.

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Red Flags, Slow Payments, and Collection Secrets

Your Virtual Credit Manager

In our case, we found our readers had an affinity for articles on identifying collection risks and the best ways of dealing with past due balances. First we look at Red Flags that may indicate a customer could begin paying slower or default. Far more damaging is a customer that defaults (never pays).

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The Nine Essentials of a Successful Collection Call

Your Virtual Credit Manager

Successful collections require the coordination of a variety of activities: timely and accurate invoices and payment posting, monthly statements, email reminders and other dunning notices as well as telephone calls. A Cautionary Tale… As a corporate credit manager, I periodically was tasked with other finance department activities.

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Business Customer Personas: A Collectors Guide

Your Virtual Credit Manager

Some have good credit, others are clear risks. The first evidence a business fits this persona is when their payment history — both references and credit bureau report — indicates they pay all their vendors promptly. When that happens, it is time to review their credit again.

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Effective Communication Strategies for Collecting Past Due Accounts

Your Virtual Credit Manager

Finding the time and resources to complete every collection activity needed to be done at the optimal time to be done is a constant challenge. Most small companies come up short because the owner or CFO have more important things to do and there isn’t a dedicated employee responsible for credit and collections.