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The Seven Secrets of Highly Successful Collectors

Your Virtual Credit Manager

on Unsplash ) After observing top notch collectors doing their job you might come to the conclusion that personality is critical, or that strong negotiating skills are essential. Learn More About YVCM Consulting The Seven Secrets Successful collectors understand that persistence is critical to getting paid. What do you need help doing?

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A Focus on Collections & Credit Fraud

Your Virtual Credit Manager

Best Practices for Handling Customers that Put a Low Priority on Paying Your Company Collectors face various challenges when dealing with past due balances, particularly when customers prioritize payments based on their financial situation, economic conditions, and internal processes.

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Business Customer Personas: A Collectors Guide

Your Virtual Credit Manager

Collectors should as well. Visibility into the characteristics of each account coupled with transactional transparency allows a supplier to better do business with each account and build the relationship. No matter your automation sophistication, there are benefits from grouping customers into categories. Sales teams do it all the time.

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Member Alert: Wisconsin Court of Appeals Decision on Right to Cure Notice

RMAi Blog

However, federal courts in Wisconsin have held that consumers can seek damages under the FDCPA against debt collectors that file collection actions when no right-to-cure notice was provided. See Bahena , 363 F. 3d at 927; Boerner , 358 F. 3d at 773-81.

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Mistakes to Avoid When Dealing with Debt Collectors

Credit Absolute

Debt collectors can be intimidating to consumers, especially when their attempts to collect a debt lead to daily calls, emails, letters, and text messages. The post Mistakes to Avoid When Dealing with Debt Collectors appeared first on Credit Absolute. The idea of facing off […].

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The Value of Receivables Management Association International Legislative Fund Donations

RMAi Blog

Quite often, you can find the RMAI Certification Program being used as a model by states as they draft new rules or license requirements for debt collectors in their jurisdictions. The Value for National Credit Adjusters For organizations like ours, the RMAI Legislative Fund is an essential part of protecting our industry.

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The Human Side of Healthcare Debt Collection

RevCycle

These methods often: Discourage communication: Patients may avoid calls or letters from collectors, delaying resolution. This includes: Skilled communicators: Collectors who actively listen, build rapport, and explain options clearly. Let’s move beyond the stereotype of the aggressive debt collector.