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Although different A/R solutions deliver different metrics, cash balance and dayssaleoutstanding only scratch the surface of measuring performance. Additional metrics to consider include the number of outstanding receivables, accounts receivable aging, customer churn rate, and the percentage of late payments.
Are you able to collect invoices on all of the revenue your business generates? What are the average dayssalesoutstanding? Are you offering discounts for early payment? A/R turnover ratio: This measures how quickly you collect receivables. How quickly are customers paying their invoices?
When accounting departments want a quick evaluation of the health of a business, they often look at their DSO, or dayssalesoutstanding. However, dayssalesoutstanding are subject to a range of factors and targets should always be based on the wider context of the business and industry.
Implementing SMART goals in A/R ensures that teams have a focused direction, facilitating improved efficiency and effectiveness in managing receivables. Specific: Clearly define the objective, such as reducing the average dayssalesoutstanding (DSO) by a certain percentage.
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