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As you review your metrics, here are five signs that there may be a problem with your collection practices: DSO Is Rising: DaysSalesOutstanding is the most common metric for measuring accounts receivable (AR) performance. When the number drops below 80 percent, you should consider making changes to boost collections.
By extension, most A/R invoice-to-cash management platforms and teams base their key performance indicators (KPIs) on the measurement of DaysSalesOutstanding, or DSO. It’s a comparison of how much you were owed at the beginning of the period versus how much you actually collected during that same period.
But continually high ADD scores across clients may indicate poor collection efficiency on your side. Here’s the formula for Average Days Delinquent: ADD = DaysSalesOutstanding (DSO) – Best Possible DaysSalesOutstanding (BPDSO) Note the role of the DSO metric in this calculation.
When accounting departments want a quick evaluation of the health of a business, they often look at their DSO, or dayssalesoutstanding. However, dayssalesoutstanding are subject to a range of factors and targets should always be based on the wider context of the business and industry.
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