Remove Books Remove Invoice Disputes Remove Invoice to Cash
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Disputes in Account Receivables: Process & Resolution

Gaviti

By implementing an effective process, businesses can swiftly resolve discrepancies and promote a healthy cash flow. What Is Invoice Dispute Management? Dispute management is the process of resolving disagreements or discrepancies between a business and its customers. A more efficient use of time and resources.

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Technological Solutions for Humanizing and Personalizing Dispute Management

Gaviti

For example, if a customer disputes the amount of the invoice, it could be due to a number of factors. An A/R invoice-to-cash platform also helps facilitate the human element of dispute management if it can: Ensure continuous communication between your customer and A/R team.

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A/R Management vs Debt Collection: What’s the Difference?

Gaviti

Its modules work together to facilitate the timely payment of invoices and minimize late or overdue invoices, with little to no involvement from the IT team. Use the data received to allow these types of customers more flexible payment plans or partial payment plans to minimize unpaid or late invoices. Dispute resolution.