Remove Bankruptcy Remove Collections Automation Remove Default
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How Are Your Customers Doing?

Your Virtual Credit Manager

We often talk about the importance of having an efficient and effective collection process and how, from a process improvement perspective, collections automation provides substantial benefits. We don’t, however, want to minimize the importance of the credit side of the equation. Bad debt losses were understandably huge.

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The Nine Essentials of a Successful Collection Call

Your Virtual Credit Manager

Also, by putting the call results in a written communication to your customer, you are creating a valuable paper trail should the customer default. This pain is beginning to overflow into a number of industrial sectors, some of which are already hurting — commercial bankruptcies have been rising since Q2 of 2023.

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