Remove Bankruptcy Remove Collections Automation Remove Collector
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How Are Your Customers Doing?

Your Virtual Credit Manager

We often talk about the importance of having an efficient and effective collection process and how, from a process improvement perspective, collections automation provides substantial benefits. Collections was looked upon as a housekeeping function. Bad debt losses were understandably huge.

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The Nine Essentials of a Successful Collection Call

Your Virtual Credit Manager

Most of the collectors seemed relieved I was cooperating and accepted my initial offer. In fact, there was only one collector that tried to collect everything owed, and I was able to get them to accept three payments over the next five weeks. If not, you are probably not collecting all you should.

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