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Ensure Buy-In From Key Stakeholders After you understand your collections team’s needs, you’ll need to present them to your CFO and any other important stakeholders to get them on board. Offer a range of payment methods and, if available, a link to your customer paymentportal from the invoice itself.
Pre-Qualify Customers that Present Greater Risk You may want to identify your ideal customers, such as those who have a proven payment history, are from a specific industry, who have a certain budget, etc. Make sure everyone who needs access to the process receives proper training. Cash application. Speak to a specialist today.
If your business is scaling and expanding into new geographic regions, it may present challenges in collecting receivables. You’ll want to offer the right technology to ensure your customer payment data and information is secure, yet also provide a wide range of payment methods at the same rates your customers are used to.
Applying both of these tactics to your dispute resolution strategy will improve your cash flow and significantly reduce baddebt. It also enables you to easily filter and view invoices according to each customer, number of disputes, or as an aggregated view of all invoices and manage their payment within the paymentportal.
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