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How CFOs can Tie Digital Order-to-Cash Initiatives to Enterprise-wide Strategy

Emagia

Order-to-Cash (OTC or O2C) is arguably one of the business processes most CFOs have a keen eye on, as it affects the three strategic goals of an enterprise, viz., topline, bottom line, and cash flow. Cash Application: Payments collected must be applied against the proper invoice of the relevant customer.

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Misalignment Between Credit and Sales Spells Trouble

Your Virtual Credit Manager

In order for that to happen, everybody needs to be aligned in regard to sales and credit in general and the objectives of the order-to-cash process (O2C) in particular. The experts at Your Virtual Credit Manager can help you bring in the cash. Are there past due accounts you are trying to collect?

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Are You In Control of Your Receivables?

Your Virtual Credit Manager

Not being paid in full or in part causes a bad debt loss. The first step is to estimate how much bad debt loss you can absorb as a percentage of sales in a year. Conversely, if the profit margin is low, bad debt losses will have a much greater impact, and credit controls will have to be tighter.

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Get Ready for a Wave of Commercial Bankruptcies

Your Virtual Credit Manager

This prediction, although bold, is corroborated by the broader economic data, including escalating corporate bankruptcies, tightening loan standards by banks, and the surge in delinquent debt balances and consumer debt. Go to this link to read about order approval best practices. Obtain Quotes on Credit Insurance.

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11 Signs Your AR Portfolio May Be at Risk

Your Virtual Credit Manager

In order to maintain optimal cash flow, your accounts receivable (AR) portfolio needs to remain in good shape. That can be a constant battle because all the mis-steps made during the order-to-cash (O2C) process will accumulate in your AR, and given time, clog it up.

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Avoid these Six Collection Myths

Your Virtual Credit Manager

A large percentage of past due invoices are caused by up-stream problems in the order-to-cash process. You also need to be requesting payment from any customer that has placed a new order and is past due beyond a small grace period. For more on collection efficiency, check out this article.

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Evidence It's Time to Adjust Your Collection Practices

Your Virtual Credit Manager

These can include: Too little time spent collecting (due to other priorities or lack of staff) Lack of training and experience Order-to-cash (O2C) process breakdowns or weaknesses Credit policy too lenient Invoice accuracy issues Collection strategy not effective Economic headwinds And, the list goes on.

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