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Are Your Credit & Collection Policies Aligned with Company Goals?

Your Virtual Credit Manager

In most companies, sales are given a strong priority over the risk of slow payments and bad debts regardless of gross margins and the resources the credit and collection function can provide to mitigate risk. The resulting cash flow stress can cause a company to fail.

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Top 10 Strategies for Reducing Days Sales Outstanding (DSO)

Your Virtual Credit Manager

Accelerating sales can increase DSO, but most often the cause is problems in the order-to-cash (O2C) pipeline affecting collections. Photo by Jonathan Wheeler on Unsplash ) The Consequences of Poor AR Performance First and foremost, poor AR performance impacts your cash flow, which causes financial strain and operational challenges.

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Eight Signs a Customer Is Becoming a Problem Debtor

Your Virtual Credit Manager

Any subsequent collection expenses and bad debt write-offs are more easily recouped through additional sales than if your gross margins are low. Problematic customers, or debtors if you will, are much less profitable and more likely to cause a bad debt loss. The issue with problematic customers is profit dilution.

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A Focus on Collections & Credit Fraud

Your Virtual Credit Manager

Several prevalent fraud scenarios target the order-to-cash process, including: Email Compromise : Fraudsters hack emails to redirect payments or create fake orders. Due diligence on new customers and any unexpected orders that seem too good to be true is required to beat these schemes.

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Avoid these Six Collection Myths

Your Virtual Credit Manager

A large percentage of past due invoices are caused by up-stream problems in the order-to-cash process. You also need to be requesting payment from any customer that has placed a new order and is past due beyond a small grace period. For more on collection efficiency, check out this article.

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Sales Commissions Impact the Collection Process

Your Virtual Credit Manager

By aligning sales with the goal of your order-to-cash process — to be paid in full — you eliminate many of the problems that would otherwise be handled by the collections staff. it just might help them pay you sooner!

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Misalignment Between Credit and Sales Spells Trouble

Your Virtual Credit Manager

In order for that to happen, everybody needs to be aligned in regard to sales and credit in general and the objectives of the order-to-cash process (O2C) in particular. The experts at Your Virtual Credit Manager can help you bring in the cash. Are there past due accounts you are trying to collect?