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Invoices can be paid 24/7 through a self-service paymentportal. Payments are reconciled automatically, your ERP is updated with the new payment data, and the customer receives payment confirmation within a few minutes. The longer an invoice goes unpaid, the lower the chances of recovering that debt.
Ensuring all necessary forms and data are included at the start helps streamline the payment process. Advanced A/R tools often provide a customer paymentportal that centralizes necessary payment details, making it easier for customers to complete payments on time. Customer invoice distribution. Get a demo today!
Monitor key performance indicators ( KPIs ) like Days Sales Outstanding (DSO) and collection effectiveness to track progress. Many traditional KPIs, like DSO, are not always a good indicator of collection success. Consistency in credit processes reduces baddebt and fosters healthier customer relationships.
That means your accounts receivable team will want to do everything in its power to increase cash flow and reduce your DSO. Consider tracking A/R performance metrics that include best possible DSO , average days delinquent (ADD), collective effectiveness Index (CEI), and accounts receivable turnover ratio (ART).
Are you offering discounts for early payment? How much baddebt does the company have, and how has this changed over time? The most common is DSO. Consider these additional KPIs: Baddebt ratio: This measures the monetary value of receivables you believe you cannot collect. Others might like to pay online.
Automate the distribution of invoices to customers through multiple channels, increasing the likelihood of prompt payment. Gain a holistic view of your A/R and collections status, including critical metrics such as DSO, total A/R, collections rate, and others that impact your cash flow. Customer Self-Service Portal.
Automating these processes not only enhances accuracy but also ensures timely collections, thereby improving cash flow and reducing the days sales outstanding (DSO). By utilizing real-time data and analytics, companies can make informed decisions about extending credit, thereby minimizing the risk of baddebts.
By centralizing data in one place, you’ll allow for A/R and finance teams as well as marketing, sales and procurement to see metrics such as days sales outstanding (DSO), unique KPIs and customer risk assessments. Make better credit decisions, lower DSO, and reconcile payments with near perfection. Schedule a demo to learn more.
Applying both of these tactics to your dispute resolution strategy will improve your cash flow and significantly reduce baddebt. It also enables you to easily filter and view invoices according to each customer, number of disputes, or as an aggregated view of all invoices and manage their payment within the paymentportal.
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