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There was a lot of gnashing of teeth on the part of the sales team at the beginning, but invoice accuracy improved in each subsequent month as sales began transmitting accurate pricing and terms to order processing, thereby reducing downstream disputes and payment deductions. it just might help them pay you sooner!
Who absorbs any potential baddebt loss — does the lender have recourse to return the AR if they cannot collect it versus a non-recourse arrangement? If you charged shipping costs, but your agreement is to bill a “delivered” price, the customer will deduct the freight from the face amount of the invoice.
It affects the level of baddebt loss (uncollected Accounts Receivables) you suffer. Selling only to financially strong customers reduces the risk of baddebt loss, (and the cost of Credit and Collections activity required). The increased risk of a significant baddebt loss that your firm bears.
High Deduction Volumes: Consumer goods manufacturers and distributors, and in particular those selling to chain stores, often incur high volumes of payment deductions. Investigating and resolving deductions alone is much too costly. How much time is dedicated to collections versus payment deduction/dispute resolution?
What’s Involved in “Cleaning” an AR Portfolio In a perfect world, your AR Ledger would contain only whole, current invoices; or at least nothing seriously pastdue. Share How to Clean Up Your AR Ledger Launch a collection program to collect all pastdueinvoices at least 15 days late.
Supporting profitable sales through the extension of credit Collecting as much of the AR generated as possible by or near the due date to ensure a substantial cash inflow Mitigating the risk of baddebt losses These tasks are best accomplished in a tidy environment. Reconciling items over 6 months old can be very time consuming.
For example: When off-schedule pricing is not clearly communicated to the billing function, customer disputes, often in the form of payment deductions, cause partial payments, delays in payment, increased administrative costs involved in resolving the problems, and diminished customer satisfaction.
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