Remove Bad Debt Remove Deductions Remove Order to Cash
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How CFOs can Tie Digital Order-to-Cash Initiatives to Enterprise-wide Strategy

Emagia

Order-to-Cash (OTC or O2C) is arguably one of the business processes most CFOs have a keen eye on, as it affects the three strategic goals of an enterprise, viz., topline, bottom line, and cash flow. Cash Application: Payments collected must be applied against the proper invoice of the relevant customer.

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Is Your O2C Process Optimized for Superior AR Performance?

Your Virtual Credit Manager

To optimize the order-to-cash (O2C) process, it's crucial to understand the significant role Credit and Collections plays. This function must collaborate closely with sales, fulfillment, shipping/logistics, and accounting, all of which are integral to converting an order into cash.

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Evidence It's Time to Adjust Your Collection Practices

Your Virtual Credit Manager

These can include: Too little time spent collecting (due to other priorities or lack of staff) Lack of training and experience Order-to-cash (O2C) process breakdowns or weaknesses Credit policy too lenient Invoice accuracy issues Collection strategy not effective Economic headwinds And, the list goes on.

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Are You In Control of Your Receivables?

Your Virtual Credit Manager

Not being paid in full or in part causes a bad debt loss. The first step is to estimate how much bad debt loss you can absorb as a percentage of sales in a year. Conversely, if the profit margin is low, bad debt losses will have a much greater impact, and credit controls will have to be tighter.

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AR Data Management, AR Automation, & Accelerating Cash Flow

Your Virtual Credit Manager

” This junk AR comes in a variety of forms, such as: Short payment/deductions Debit memos Unapplied credit memos Unapplied cash Late payment fees and other surcharges Early payment discounts taken but not deserved Clutter obscures the true amount a customer owes and causes confusion.

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Should You Outsource AR Management?

Your Virtual Credit Manager

Subscribe now An Overview of the AR Functions that Can Be Outsourced One option is to outsource all AR responsibilities in support of the order-to-cash (O2C) process: from billing to credit and collections to remittance processing. to minimize the chance of bad debt loss. Then you have a cost/benefit comparison.

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Sales Commissions Impact the Collection Process

Your Virtual Credit Manager

There was a lot of gnashing of teeth on the part of the sales team at the beginning, but invoice accuracy improved in each subsequent month as sales began transmitting accurate pricing and terms to order processing, thereby reducing downstream disputes and payment deductions. it just might help them pay you sooner!