Remove Bad Debt Remove Days Sales Outstanding Remove Order to Cash
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Misalignment Between Credit and Sales Spells Trouble

Your Virtual Credit Manager

In order for that to happen, everybody needs to be aligned in regard to sales and credit in general and the objectives of the order-to-cash process (O2C) in particular. The experts at Your Virtual Credit Manager can help you bring in the cash. Are there past due accounts you are trying to collect?

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11 Signs Your AR Portfolio May Be at Risk

Your Virtual Credit Manager

In order to maintain optimal cash flow, your accounts receivable (AR) portfolio needs to remain in good shape. That can be a constant battle because all the mis-steps made during the order-to-cash (O2C) process will accumulate in your AR, and given time, clog it up.

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Evidence It's Time to Adjust Your Collection Practices

Your Virtual Credit Manager

These can include: Too little time spent collecting (due to other priorities or lack of staff) Lack of training and experience Order-to-cash (O2C) process breakdowns or weaknesses Credit policy too lenient Invoice accuracy issues Collection strategy not effective Economic headwinds And, the list goes on.

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Sales Commissions Impact the Collection Process

Your Virtual Credit Manager

The sales team learned very quickly that eliminating the friction from the billing and payment processes facilitated earlier customer payments, hence larger commissions. The bottom line was a 13 percent reduction in Days Sales Outstanding (DSO) over a 6 month period in conjunction with invoice accuracy rising above 90 percent.

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How Healthy Is Your Accounts Receivable?

Your Virtual Credit Manager

That certainly holds true for business processes, including the management of your Accounts Receivable (AR) and the part it plays in the order-to-cash process. If your AR is deteriorating, you better diagnose the problem as quickly as possible so you don’t incur cash flow problems and bad debt losses.

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Is Your O2C Process Optimized for Superior AR Performance?

Your Virtual Credit Manager

To optimize the order-to-cash (O2C) process, it's crucial to understand the significant role Credit and Collections plays. This function must collaborate closely with sales, fulfillment, shipping/logistics, and accounting, all of which are integral to converting an order into cash.

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Is Your AR Management up to the Task?

Your Virtual Credit Manager

In fact, a hands off approach will only serve to compound the weaknesses in your order-to-cash (O2C) process. Late or inconsistent follow-up on overdue accounts leads to longer payment cycles and increased bad debt write-offs. Accounts Receivables (AR) require active management. Laissez-faire doesn’t cut it.

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