Remove Bad Debt Remove Credit and Collections Remove Credit Management
article thumbnail

Are Your Credit & Collection Policies Aligned with Company Goals?

Your Virtual Credit Manager

At many companies, credit policy is an afterthought. When sales and production goals are set, and then the budget formalized, scant consideration is given to the impact on credit policy. Photo by Piret Ilver on Unsplash ) Too often, credit and collections are an afterthought. Customers don’t pay on time.

article thumbnail

A Focus on Collections & Credit Fraud

Your Virtual Credit Manager

In our case, we found a continued interest in collection technique and strategy, as well as in fighting credit fraud. Delaying collection efforts sends a message to customers that late payments are acceptable, establishing a bad precedent. To avoid this, collections should begin within 3-7 days of the due date.

Collector 130
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Are Your Customers Doing?

Your Virtual Credit Manager

We often talk about the importance of having an efficient and effective collection process and how, from a process improvement perspective, collections automation provides substantial benefits. We don’t, however, want to minimize the importance of the credit side of the equation. Bad debt losses were understandably huge.

Bad Debt 130
article thumbnail

Tackling Customers that Always Pay Late

Your Virtual Credit Manager

A customer that pays on time does not require any collection efforts. Those who sometimes pay on time only require a collection effort when they pay late; getting them to pay is usually not difficult. Since they are abusing your credit terms, why not require them to pay with a credit card when they place an order?

Bad Debt 130
article thumbnail

After the Credit Application: Getting to Know Your Customers Even Better

Your Virtual Credit Manager

The better you know a customers, the easier it is to make a correct credit decision. One of the biggest challenges for any credit function is making a valid decision when information is lacking. That’s why standard procedure calls for gathering additional credit information until a comfortable decision can be made.

article thumbnail

Storm Warning: Private Company Red Flags

Your Virtual Credit Manager

The Customer Delinquency Challenge Successful accounts receivable (AR) management involves minimizing past due balances to ensure steady cash in-flows and limit bad debt losses. Customer defaults can be devastating , especially when they cause a substantial bad debt loss. Do you need help improving cash flow?

Bad Debt 130
article thumbnail

5 Accounts Receivable Collection Mistakes You Should Avoid

Gaviti

This mindset often leads to underinvestment in collections efforts, and when budget cuts are necessary, accounting departments like collections are typically the first affected. However, maintaining a steady cash flow is essential for business survival, and efficient collections directly impact the bottom line.