Remove Bad Debt Remove Collector Remove Credit Management
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How Are Your Customers Doing?

Your Virtual Credit Manager

This company was fortunate to avoid significant bad debt loss until Ames Department Stores, Kmart, and Fleming Foods (a distributor) all filed bankruptcy within the same year. Bad debt losses were understandably huge. The customers’ financial conditions changed over time, but their credit limits did not.

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Tackling Customers that Always Pay Late

Your Virtual Credit Manager

This creates cash flow shortages, an increased risk of bad debt, and a significant work requirement to mitigate the impact of late payments. As an alternative to credit cards, you might also work with a lender who will provide invoice financing to your low-volume accounts. That requires a balancing act.

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A Focus on Collections & Credit Fraud

Your Virtual Credit Manager

If your enjoy this article and would like to get access to the full story, we hope you will subscribe Your Virtual Credit Manager is a reader-supported publication. To address these challenges, collectors should adopt a strategic, diplomatic approach to push your company to the front of your customers’ payment schedules.

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Are Your Collection Efforts Myopic?

Your Virtual Credit Manager

To continue reading and learn about the five pillars underlying effective AR management, you must be a paid subscriber. Your Virtual Credit Manager is a reader-supported publication. Learn More About Credit Reports Please share this newsletter with your small business customers. only benefits.

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Avoid these Six Collection Myths

Your Virtual Credit Manager

If a company executive is not the primary collector, there is nothing wrong with them giving it a try. Escalation is always good policy and I encourage that sort of upper management support, but there needs to be parameters around these efforts to prevent the type of hubris described above. it just might help them pay you sooner!

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Sales Commissions Impact the Collection Process

Your Virtual Credit Manager

Assign Collections to an Existing Employee : When doing this you need to consider if the person being assigned collection duties has the time and demeanor to be an effective collector. Buy Credit Reports But, On the Other Hand. Again, you need to also keep in mind the impact from putting other tasks on a back burner.

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A Goal Without a Strategy is Like a One-Handed Clap

Trade Credit & Liquidity Management

.” The quote rings true for wanderers, but for a manager—especially a Credit Manager—there’s a harsher reality: “You will fail if you know where you want to go but have no plan on how to get there.” What support is available from other stakeholders and management?