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If a company executive is not the primary collector, there is nothing wrong with them giving it a try. A large percentage of pastdueinvoices are caused by up-stream problems in the order-to-cash process. A large percentage of pastdueinvoices are caused by up-stream problems in the order-to-cash process.
The author of this article, David Schmidt, will be leading this webinar, which reviews the fundamental skills required to successfully collect pastdue B2B invoices. Being a collector requires patience, persistence, and effective communication skills. When communications break down, pastdue balances accumulate.
Photo by DESIGNECOLOGIST on Unsplash Editor’s Note: To start off the New Year, we’re bringing back three of the most popular YVCM articles from 2023. We’ve condensed the articles to save you time, but have also provided links to the originals should you want to take a deeper dive.
Here then are eleven mistakes that business debt collectors should avoid: 1. Ignoring Customer Disputes When a customer disputes an invoice or has issues with the services your business provided, it’s up to the collector to investigate before making additional collection demands beyond asking for payment of non-disputed items.
Quality control issues that slip through production and or arise during distribution are not usually discovered until after the invoice is billed — most likely by the collector. To help you focus on the real problems, this article will discuss five situations that are commonly at fault.
People do not aspire to become commercial debt collectors. Many of us went to college and got degrees in business administration or accounting or even liberal arts and science, but due to the vagaries of providence ended up getting jobs handling credit and collectors. Nobody grows up wanting to be a bill collector.
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