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Are Your Collection Efforts Getting the Priority They Deserve?

Your Virtual Credit Manager

billion in annual sales was dissatisfied with the management of its Accounts Receivable (AR). Days Sales Outstanding (DSO) was at 63 days on predominantly Net 30 day terms. Collection Prioritization Drives Performance Improvement A medical device manufacturer with $1.6

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Misalignment Between Credit and Sales Spells Trouble

Your Virtual Credit Manager

Wen that happens accounts receivable (AR) performance also tends to suffer. Customer Dissatisfaction : For example, if credit limits are too restrictive or payment terms are unclear, customers may become frustrated and take their business elsewhere.

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The Dynamics Behind AR Automation

Your Virtual Credit Manager

My first exposure to the power of accounts receivable (AR) automation came in 1990 when I was credit manager at ERICO Fasteners, a mid-market, specialty metals manufacturer. The first month after we automated a few basic features to supplement our accounting package, we realized an increase in cash flow of 30 percent.

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Moving Beyond DSO

Your Virtual Credit Manager

(Photo by Carlos Muza on Unsplash ) A Framework for Choosing Suitable AR Metrics Businesses should carefully assess their specific needs, objectives, and operating context when selecting metrics for accounts receivable (AR) performance measurement. Calculate the total credit sales made during the same period.

DSO 130
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Sales Commissions Impact the Collection Process

Your Virtual Credit Manager

Photo by Alex Radelich on Unsplash When small businesses add customers and increase sales, their company’s Accounts Receivable (AR) will grow. The sales team learned very quickly that eliminating the friction from the billing and payment processes facilitated earlier customer payments, hence larger commissions.

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It's Time for a Layered Approach to Collections

Your Virtual Credit Manager

The evolution of Accounts Receivables (AR) automation has revolutionized our collection strategies. Manual collection processes centered on an aged accounts receivable trial balance (ARTB) lack the regimentation and efficiency brought about by automation.

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Is Your O2C Process Optimized for Superior AR Performance?

Your Virtual Credit Manager

Specifically, Credit and Collections is responsible for approving new customers for credit terms and managing orders at the beginning of the O2C cycle, while also monitoring risks within the Accounts Receivable (AR) portfolio and collecting overdue payments, both of which are post-sale activities.