Your Virtual Credit Manager

APRIL 16, 2024

Despite advances in workflow automation and payment technology, collecting commercial receivables is not getting any easier. Despite improvements in order-to-cash (O2C) processing, the explosion in digital payment mechanisms creates new complications.

Accounts Receivable (AR) 130

Accounts Receivable (AR) Debt Collections Credit and Collections Collector 130

Your Virtual Credit Manager

MAY 28, 2024

Imagine that the order-to-cash (O2C) process is a parade. Leading the charge is the sales and customer service teams that bring in the orders. Quality control issues that slip through production and or arise during distribution are not usually discovered until after the invoice is billed — most likely by the collector.

Accounts Receivable (AR) 130

Accounts Receivable (AR) Past Due Invoices Credit and Collections Collector 130

Your Virtual Credit Manager

JANUARY 17, 2023

Photo by Alex Radelich on Unsplash When small businesses add customers and increase sales, their company’s Accounts Receivable (AR) will grow. Again, you need to also keep in mind the impact from putting other tasks on a back burner.

Credit and Collections 246

Credit and Collections Accounts Receivable (AR) Days Sales Outstanding Past Due Invoices 246

Your Virtual Credit Manager

JANUARY 9, 2024

Two weeks ago we recapped the three most read articles from 2023: identifying red flags, understanding why customers pay late, and the secrets of successful collectors. From a credit management perspective, these are largely reactive topics. Then last week we looked at credit hold best practices. There is nothing wrong with that.

Credit and Collections 130

Credit and Collections AR Aging Accounts Receivable (AR) Deductions 130

billtrust

JANUARY 11, 2023

Billtrust delivers solutions across the entire order-to-cash cycle. Our automated solution finds remittance everywhere that it lives, matches payments quickly and accurately and increases your cash flow. The digital transformation of order-to-cash is happening now. Each reviewer is required to sign up with G2.com

AR Automation 52

AR Automation Order to Cash Collector Cash Applicator 52

Your Virtual Credit Manager

APRIL 18, 2023

So, how can a small business acquire high level functional expertise with its “Jack of all trades” workforce, especially in regard to managing the Accounts Receivable (AR) asset? Another approach is to look at each discreet AR activity to determine if it might be better handled by an external partner.

Bad Debt 130

Bad Debt Credit and Collections Accounts Receivable (AR) Third Party Collections 130

billtrust

DECEMBER 20, 2022

Usually, customers highlight the reason for the short payment, and AR teams need to match any reason codes the customer has given to the reason code the ERP is using. That’s before the data enters the ERP and cash can be posted. Credit remains tied up, and collectors are unaware. This can slow down business.

AR Automation 52

AR Automation Digital Lockbox Cash Applicator Collector 52