Remove Accounts Receivable (AR) Remove Collector Remove High-Risk Accounts
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Business Customer Personas: A Collectors Guide

Your Virtual Credit Manager

No two are alike, but they do tend to fall into some common groupings. Identifying the groupings within your customer accounts receivable (AR) portfolio enables you to deal with them all more effectively and efficiently. Share The High-Risk Account: Ideally you do not want to extend credit to high risk accounts.

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Sales Commissions Impact the Collection Process

Your Virtual Credit Manager

Photo by Alex Radelich on Unsplash When small businesses add customers and increase sales, their company’s Accounts Receivable (AR) will grow. Again, you need to also keep in mind the impact from putting other tasks on a back burner. it just might help them pay you sooner!

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It's Time for a Layered Approach to Collections

Your Virtual Credit Manager

The evolution of Accounts Receivables (AR) automation has revolutionized our collection strategies. Previously, decisions were largely left to the discretion of individual collectors, resulting in subjective and inconsistent approaches. Bottom 40 percent: Customers contributing only about 5 percent of revenue.

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Effectively Collecting Receivables Is a Time Management Challenge

Your Virtual Credit Manager

The eternal challenge for collectors is that that there are typically more customers to be contacted than time and resources allow. The key factors informing your prioritization scheme are: The amount of the past due accounts receivable (AR) The age of the past due AR (e.g, 15 days or 120 days?)