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Based on this industry outlook, there was staff performing collections and deduction resolution, but no credit function. New accounts were evaluated, but there were very few of those in any given year. There is no good reason to sell to risky accounts on open terms when you can replace those sales by selling low-risk accounts.
Photo by Alex Radelich on Unsplash When small businesses add customers and increase sales, their company’s AccountsReceivable (AR) will grow. Again, you need to also keep in mind the impact from putting other tasks on a back burner. These benefits will only increase as a company experiences sales growth.
No two are alike, but they do tend to fall into some common groupings. Identifying the groupings within your customer accountsreceivable (AR) portfolio enables you to deal with them all more effectively and efficiently. Firms that take a lot of payment deductions can fall into this category.
Once an order has been approved and fulfilled, the primary objective in terms of AccountsReceivable (AR) management is getting paid. Collectors must deal with all sorts of excuses for what is owed not being paid. Some customers will always pay on time. Collections becomes more challenging when the customer objects.
Two weeks ago we recapped the three most read articles from 2023: identifying red flags, understanding why customers pay late, and the secrets of successful collectors. From a credit management perspective, these are largely reactive topics. Then last week we looked at credit hold best practices. There is nothing wrong with that.
Your accountsreceivable (AR) and cash balances as of December 31, 2023, are very important numbers. Share First, Clean Out the Garbage During the course of a year, your AR will accumulate partially paid invoices, payments that have not been applied or that have been misapplied, debit memos, and credit memos.
So, how can a small business acquire high level functional expertise with its “Jack of all trades” workforce, especially in regard to managing the AccountsReceivable (AR) asset? Even so, if you are heavily selling big box retailers, they may be able to help you, especially if you have a backlog.
The other option you have involves improving the performance of your accountsreceivable (AR). Chances are there is a substantial amount of liquidity that is trapped in your AR portfolio. Typically, invoices with discrepancies get paid two to three weeks later than those that are accurate.
The world of accountsreceivable (AR) is still evolving as some companies transition back to office life, while many continue to operate in a new hybrid environment. What skills and technology do AR teams need to deliver strategic value? What accountsreceivable goals should you be reaching for?
Perhaps more than any other SMB function, AccountsReceivable (AR) Management gets put on a back burner because it is nobody’s prime responsibility. The only time AR comes to the forefront is when there is economic turmoil and an increased risk of bad debt losses. What else can be done? One person to deal with.
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