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This company was fortunate to avoid significant baddebt loss until Ames Department Stores, Kmart, and Fleming Foods (a distributor) all filed bankruptcy within the same year. Baddebt losses were understandably huge. Click on this link to read more about AR portfolio monitoring and periodic account reviews.
A high degree of transactional transparency across the entire Order to Cash Process (O2C), coupled with 360-degree visibility of customers and their life-cycles, is necessary to optimize accountsreceivable (AR) performance. Too often, customer and AR information is kept in an assortment of data silos. only benefits.
Photo by Alex Radelich on Unsplash When small businesses add customers and increase sales, their company’s AccountsReceivable (AR) will grow. Again, you need to also keep in mind the impact from putting other tasks on a back burner. it just might help them pay you sooner!
This also requires that your don’t set yourself further behind by making mistakes collecting your debts. Here then are eleven mistakes that business debtcollectors should avoid: 1. A little training goes a long way in helping collectors be more effective.
So, how can a small business acquire high level functional expertise with its “Jack of all trades” workforce, especially in regard to managing the AccountsReceivable (AR) asset? to minimize the chance of baddebt loss. One way is to outsource the function. Then you have a cost/benefit comparison.
Effective collections can also reduce baddebt losses by compensating for a liberal or weak Credit Control function. The eternal challenge for collectors is that that there are typically more customers to be contacted than time and resources allow. 15 days or 120 days?)
If your sales are consummated via payment at the point of sale, which may involve “pay with order” or “pay on delivery” protocols involving a credit card or an online e-payment product, managing AccountsReceivable (AR) will not be big issue for you.
Two weeks ago we recapped the three most read articles from 2023: identifying red flags, understanding why customers pay late, and the secrets of successful collectors. From a credit management perspective, these are largely reactive topics. Then last week we looked at credit hold best practices. There is nothing wrong with that.
In fact, most SMBs should look into using Collection Agencies to not only maximize the recovery of AccountsReceivable (AR) at high risk of never being collected, but to collect all old receivables.
Perhaps more than any other SMB function, AccountsReceivable (AR) Management gets put on a back burner because it is nobody’s prime responsibility. The only time AR comes to the forefront is when there is economic turmoil and an increased risk of baddebt losses. One person to deal with.
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