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Is Your Collection Agency a Good Fit?

Your Virtual Credit Manager

Despite advances in workflow automation and payment technology, collecting commercial receivables is not getting any easier. Despite improvements in order-to-cash (O2C) processing, the explosion in digital payment mechanisms creates new complications.

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Revive Your Cash Flow!

Your Virtual Credit Manager

Imagine that the order-to-cash (O2C) process is a parade. Leading the charge is the sales and customer service teams that bring in the orders. That’s why vigilance is an ongoing requirement for anybody charged with accounts receivable (AR) or cash flow management.

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Are Early Payment Discounts a Good Idea in Today’s Economy?

Your Virtual Credit Manager

Your Virtual Credit Manager (YVCM) previously published an article discussing the pros and cons of Prompt Payment Discounts. However, at this point in time there are other factors in play that favor the use of discounts to encourage earlier payment by your customers. If not paid by the discount date, the full amount is due in 30 days.

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Evidence It's Time to Adjust Your Collection Practices

Your Virtual Credit Manager

There are a myriad of issues that can affect collections. As you review your metrics, here are five signs that there may be a problem with your collection practices: DSO Is Rising: Days Sales Outstanding is the most common metric for measuring accounts receivable (AR) performance.

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The Imperative for Modernizing Trade Credit

Your Virtual Credit Manager

It’s critical you identify inefficiencies by analyzing cash conversion cycles, accounts receivable cycles, credit risk profiles, and payment histories. That may seem like a lot, and it is, but the WSJ article recommends focusing on three main areas in order to implement change in longstanding processes.

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Resolve to Be More Proactive in 2024

Your Virtual Credit Manager

Two weeks ago we recapped the three most read articles from 2023: identifying red flags, understanding why customers pay late, and the secrets of successful collectors. From a credit management perspective, these are largely reactive topics. Then last week we looked at credit hold best practices. There is nothing wrong with that.

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Is Your AR Generating All the Cash Flow It Should?

Your Virtual Credit Manager

Effectively managing accounts receivable (AR) is essential for a company's financial well-being. Poor receivables performance affects cash flow, and it is no secret that cash flow problems are the leading cause of business failures. Offer ends 9/30/23. Subscribe now 2.