Lack of AI Knowledge Internally Slowing Spread of Automation in Shared Service Organizations
Emagia
JANUARY 31, 2024
Generative AI Plays Pivotal Role in SSO/GBS Outlook Generative AI is changing the face of shared services organizations (SSO) and global business services (GBS), but the biggest challenge that companies face in implementing the new technology is finding the capabilities within their teams to put the technology into practice.
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