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Effective Communication Strategies for Collecting Past Due Accounts

Your Virtual Credit Manager

On a phone call, you should provide a summary of the amount past due, such as “$10,000 over 30 days past due” or reference one or two large past due invoices (number, amount, and due date), but no more. Good collectors are expert at deflecting excuses.

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Dealing with Difficult Debtors

Your Virtual Credit Manager

until July 31, 2024, you can take advantage of our Independence Day Sale to lock your subscription to Your Virtual Credit Manager at $34.99 Being a collector requires patience, persistence, and effective communication skills. When communications break down, past due balances accumulate. annualy, forever.

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