Remove 2024 Remove Collector Remove Credit and Collections
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A Focus on Collections & Credit Fraud

Your Virtual Credit Manager

In our case, we found a continued interest in collection technique and strategy, as well as in fighting credit fraud. What follows is a summary of the three most read article for the 12 months ending in October 2024, and links to the originals. To avoid this, collections should begin within 3-7 days of the due date.

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RMAI Update September 2024

RMAi Blog

On September 5, 2024 the CFPB issued its annual Fair Debt Collection Practices Act report. The report stated that the CFPB received approximately 109,900 debt collection complaints in 2023. The number one complaint type was “attempts to collect debt not owed.”

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RMAI Update October 2024

RMAi Blog

In This Update Earlier this month, the CFPB issued an Advisory Opinion reminding debt collectors of their obligation to comply with the Fair Debt Collection Practices Act and Reg F’s prohibitions on false, deceptive, or misleading representations in the collection of medical debt (see RMAI’s October 4, 2024 Member Alert ).

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RMAI Update December 2024

RMAi Blog

CFPB expressed concern over social media influencers on platforms like TikTok and Instagram spreading misinformation about debt collections. 24-5303, 2024 U.S. The consumer didnt pay the providers bills, and eventually the provider retained a collection agency which reported the debts to credit reporting agencies.

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Upcoming Webinar: "Strategic Collections"

Your Virtual Credit Manager

Tuesday, August 6, 2024 1:30 PM Eastern Daylight Time (EDT) Learn More & Register Special offer for readers of Your Virtual Credit Manager: This session will discuss how to optimize cash flow and working capital for your enterprise by applying the best collection strategy to each customer.

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Member Alert: CFPB Director Addresses Medical Debt

RMAi Blog

On October 1 st , 2024, Consumer Financial Protection Bureau (CFPB) Director Rohit Chopra announced actions to reduce the burden of medical debt and address medical debt collection practices in a coordinated event with the White House. Collecting amounts not owed due to Federal or State law.

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Resolve to Be More Proactive in 2024

Your Virtual Credit Manager

Two weeks ago we recapped the three most read articles from 2023: identifying red flags, understanding why customers pay late, and the secrets of successful collectors. Then last week we looked at credit hold best practices. From a credit management perspective, these are largely reactive topics.