2023 and Shared Service Center - Credit Management Source

AI and Global Business Services: Breaking Down the Shared Service Silos

Emagia

OCTOBER 4, 2024

With the advent of ChatGPT and other AI technologies in 2023, businesses began to reimagine processes that were traditionally human-driven. Every shared service center head, every CFO, believes that digitization is the way forward.”

Shared Service

Shared Service Global Business Services Invoice Disputes Shared Service Center

Top Use Cases for Order-to-Cash

Emagia

MAY 1, 2024

Generative AI took the business community by storm in 2023, sparking a flurry of interest and prompting organizations to evaluate its potential uses. Data sources for cash forecasting include treasury management platforms, accounting and shared service centers, and business units like accounts payable and accounts receivable.

Order to Cash

Order to Cash Cash Forecasting Credit and Collections Shared Service Center

Lack of AI Knowledge Internally Slowing Spread of Automation in Shared Service Organizations

Emagia

JANUARY 31, 2024

For 2023, the list of services provided by SSO/GBS organizations has expanded, with Purchase-to-Pay in the top spot, followed by Order-to-Cash and Master Data Management. GBS delivers business support functions to the core business through multiple service delivery models on a global basis.

Shared Service

Shared Service Global Business Services Order to Cash Shared Service Center

AI and Global Business Services: Breaking Down the Shared Service Silos

Top Use Cases for Order-to-Cash

Lack of AI Knowledge Internally Slowing Spread of Automation in Shared Service Organizations

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