2023 Global Business Services Shared Service Center 
Emagia
OCTOBER 4, 2024
With the advent of ChatGPT and other AI technologies in 2023, businesses began to reimagine processes that were traditionally human-driven. Every shared service center head, every CFO, believes that digitization is the way forward.” Involve as many operational team members as possible.
Emagia
JANUARY 31, 2024
Generative AI Plays Pivotal Role in SSO/GBS Outlook Generative AI is changing the face of shared services organizations (SSO) and global business services (GBS), but the biggest challenge that companies face in implementing the new technology is finding the capabilities within their teams to put the technology into practice.
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