Remove 2021 Remove Collector Remove Credit and Collections
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Voice AI Ushers a New Era of Intelligent Debt Collections

RMAi Blog

Debt collection agencies are among the companies looking for solutions that can help them transform, and 2023 will be the year that voice-led tech will challenge the status quo of the ARM industry, especially when companies can deploy it within a day. When collecting debt, phone calls are still an extraordinarily effective medium.

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Reg F: Analysis & CFPB Commentary by General Counsel

RevCycle

Regulation F and the CFPB commentary are over 900 pages of regulatory changes to everyday operational matters faced by the debt collection industry. Regulation F will be effective November 30, 2021 or, as recently proposed by the CFPB, January 29, 2022. Without further ado, here are our thoughts.

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RMAI Update October 2024

RMAi Blog

In This Update Earlier this month, the CFPB issued an Advisory Opinion reminding debt collectors of their obligation to comply with the Fair Debt Collection Practices Act and Reg F’s prohibitions on false, deceptive, or misleading representations in the collection of medical debt (see RMAI’s October 4, 2024 Member Alert ).

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RMAI Update May 2023

RMAi Blog

Nat’l Credit Sys. , A debt collector unaware of the discharge, allegedly due to a bona fide error, sent several collection letters to the consumer regarding the past-due rent. The consumer filed a lawsuit claiming the debt collector, by seeking payment following the discharge, “violated 15 U.S.C. 2190 (2021)].

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RMAI Update March 2023

RMAi Blog

This is a very expansive definition which would include medical debt charged on a credit card, including a bottle of Tylenol purchased from a grocery store. RMAI is strongly opposed to this bill and is working with our Colorado lobbyist and other industry trade associations to get an exemption for credit card debt.

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RMAI Update April 2023

RMAi Blog

The following bills of concern are a sample of the legislation that RMAI is currently engaging on behalf of the industry: California AB 1414 – This bill would exclude consumer credit accounts from the definition of “book account” which would force all litigation through a contract theory for litigation.

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DEBT COLLECTION INDIA: NEW TRENDS IN 2023

MNS Credit Management Group

The Debt collections business is primed for even greater transformation in 2022, which should come as no surprise. The latest modification to Reg F, lenders’ digital-first strategy to engaging with consumers, and the improving economy are all going to make things more difficult for third-party collectors.